Support

If something blocks your learning, teaching, payment, access, or Zoom setup, we are here. Start in the help center, and if you still need us, reach a real person by email.

Search the help center
Step-by-step answers for learners and practitioners: maramlearnai.com/help
Contact us in the app
When you are signed in, use the Help button in the bottom-right corner to open a request. Our reply appears under Your requests and lands in your email.

What we can help with

Connecting and disconnecting your Zoom account, and any error during setup.

Publishing live workshops and cohort sessions, and the meeting links learners receive.

Included recordings that should have imported but did not appear.

Account access, billing, payouts, and refunds.

How to raise an issue

Email support@maramlearnai.com with a short description of the problem, the page or product it relates to, and a screenshot if you have one. If it concerns the Zoom integration, please tell us the email on your Zoom account so we can match it to your connection.

Documentation

Step-by-step guides for the Zoom integration, including how to add it, use it, and remove it, are in our Zoom integration documentation.

Who we are

Maram is operated by Techquilah Ltd, a company registered in the United Kingdom.